For issues you find with the Switch and Console releases, please follow this link and give as much detail as possible. This is the speediest way to get info to Pipeworks and get a hotfix in the works.
For issues you find with the Mobile 1.3 update, please follow this link and give as much detail as possible. This is the speediest way to get info to DR Studios to look at your issue. Also, some troubleshooting hints here.
In response to your post: "If anyone could tell me how to use the in-game camera to take a snapshot which included the snow biome's background it will be much appreciated."
When you open the camera, there's an icon there that shows water icons. I forgot the name of this icon, but it should be very straightforward.
Just click the ice water, and every shot you take will have a snowy background.