@majep and @Lookky We are sorry to hear about this. We should be finalized with all replacement shipments this week so your packages will go out this week. As soon as I get tracking numbers I will email them to you. If you can please DM me your order numbers. Thanks.
Hello @RighteousWill thank you for letting us know and apologies for the delayed response. This is not an isolated issue, we've been going back and forth with USPS about this. We've even had a large batch of orders shipped to Puerto Rico and sit there for a few weeks. We'll send out another...
Hi @kalmon001 We are very sorry for your inconvenience. We have been experiencing a lot of issues with both USPS and UPS. Can you please check if someone at your residence has received the package. We are showing that it has been delivered. We can DM you the tracking info if needed. Thank...
Hello @CanadianMohawk apologies for the inconvenience. A new box has gone out for you today. Please keep an eye for your tracking number via email. Thanks.
Hello @Mystery-Meg. Sorry to hear you have not received your package yet. Can you please DM me your order number so I can look into for you. We are working on reshipping all the orders that were returned. We plan on wrapping that up this week. Thank you.
Hi @egoslicer thank you for your message. Here is a message I sent to someone earlier. I hope it helps answer your questions. Also we are making sure we monitor this forum througout the day so we can respond right away to any questions.
My sincere apology for the delay. We are sending a mass...
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