• For issues you find with the Switch and Console releases, please follow this link and give as much detail as possible. This is the speediest way to get info to Pipeworks and get a hotfix in the works.
  • 1.4 will bring many changes to the PC version. We strongly advise making plans to back up your worlds and players prior to updating your game. More details here.
  • Begin your search for Journey's End information here and here. Please report bugs and issues for Journey's End here.
  • For issues you find with the Mobile 1.3 update, please follow this link and give as much detail as possible. This is the speediest way to get info to DR Studios to look at your issue. Also, some troubleshooting hints here.

PC Crash after Start

Darkdergute

Terrarian
I have buy me the collector's edition and i intall it but when i start the game it crashes. ich have install .xna and th eother thing. i reinstall and install but every time it says Terraria crash (win7 bit64)
 

Darkdergute

Terrarian
Problemereignisname: CLR20r3
Problemsignatur 01: terraria.exe
Problemsignatur 02: 1.3.0.7
Problemsignatur 03: 55c8fafb
Problemsignatur 04: Terraria
Problemsignatur 05: 1.3.0.7
Problemsignatur 06: 55c8fafb
Problemsignatur 07: 16a
Problemsignatur 08: 120c
Problemsignatur 09: RML5K4UDBMA5NI04CIYRWVDHKEWFDHCV
Betriebsystemversion: 6.1.7600.2.0.0.256.1
Gebietsschema-ID: 1031
Zusatzinformation 1: 0a9e
Zusatzinformation 2: 0a9e372d3b4ad19135b953a78882e789
Zusatzinformation 3: 0a9e
Zusatzinformation 4: 0a9e372d3b4ad19135b953a78882e789
 

Darkdergute

Terrarian
Here on english
Problem Event Name: CLR20r3
Problem Signature 01: terraria.exe
Problem Signature 02: 1.3.0.7
Problem Signature 03: 55c8fafb
Problem Signature 04: Terraria
Problem Signature 05: 1.3.0.7
Problem Signature 06: 55c8fafb
Problem Signature 07: 16a
Problem Signature 08: 120c
Problem Signature 09: RML5K4UDBMA5NI04CIYRWVDHKEWFDHCV
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 1031
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
 

Marcus101RR

Master of Ravens
Problem Signature 02: 1.3.0.7
You must use the latest version of Terraria.

Hi,

Welcome to PC Support Section.

ATTENTION
As of late 1.3 release, the Re-Logic Team and Developers require/urge that you post your System Requirements, Current Installed .NET Framework Versions, and DXDiag Logs. They cannot help fix bugs or technical issues with games if users ignore this matter! Help them before beginning a thread without providing all detailed information.

1.3 Helpful Links (READ BEFORE POSTING)
Bug Reports | Technical Issues

In order to further assist you, please verify the following information below before proceeding. Please, we remind you that Terraria has certain requirements in order to function properly on your system. If you fail to check these requirements you may encounter errors or issues.

To avoid errors or mistakes, please consider posting your System Specifications. You can obtain this information by Right-Clicking My Computer on your system. You will get basic information about your Processor and RAM. If you wish to get a full detailed list, you can use third party software to determine your specifications or salvage the information from the Device Manager (Advanced Users). You may also use the available and recommended Third Party Software to gain your full system specifications for our technicians.

How to improve your support thread
  • Post screenshots of errors
    • You can use the
      key on your keyboard to paste your current monitor to the clipboard.
      • Click the window that you want to copy.
      • Press ALT+PRINT SCREEN. Important The text you see on your keyboard might be PrtSc, PrtScn, or PrntScrn. The other text on the Print Screen key is usually SysRq.
      • Paste (CTRL+V) the image into a Microsoft Office program or other application.
  • Provide your system specifications
  • Provide your current mandatory dependencies versions (XNA & .NET)

Be reminded this post is intended to simplify your next reply and ease our troubleshooting. If you fail to provide detailed information, it becomes a tedious task to determine what caused your problem. Please be kind enough to follow these simple steps and helpful tips!

NOTE: If you are using an illegal copy of the game, you will receive no support, this process determines if you are using a legal copy.

Before you ask, check in these threads to solve your issues:


Available Third Party Software
System Requirements
  • OS: Windows XP, Vista, 7, 8.1, 10
  • Processor: 2.0 Ghz (Single Core)
  • Memory: 2.5 GB
  • Hard Disk Space: 200 MB
  • Video Card: 128 MB Video Memory, Shader Model 2.0+ Support
  • DirectX®: 9.0c or Greater
Recommended System Requirements (Max Settings)
  • OS: Windows XP, Vista, 7, 8.1, 10
  • Processor: Dual Core 3.0 Ghz
  • Memory: 4 GB
  • Hard Disk Space: 200 MB
  • Video Card: 256 MB Video Memory, Shader Model 2.0+ Support
  • DirectX®: 9.0c or Greater

Game Dependencies (MUST Install)
Troubleshooting Your Problem with TerrariaServer.exe
In order to figure out what your problem is with the game, we require that you run the Terraria Server Client (TerrariaServer.exe). This will display any errors or successes on launch. Should there be any errors from the program itself, use the command prompt and copy the error to display it here.
  1. Right click within the Command Prompt.
  2. In the drop-down menu, select Mark.
  3. Once you made a selection, Right Click or Press Enter to copy.
  4. Paste your results in your thread.
If you have trouble with the above instructions, your system might be showing "Not Responding" or your System may need to be rebooted to start clean.

Before proceeding any further, please delete the config.json file located in your Terraria Folder under My Documents/My Games. Then start Terraria again, this may fix some unexplained issues, but we wish to make sure you are running a nice and clean installation:
  1. Locate My Documents Folder.
  2. Open My Games Folder.
  3. Open Terraria Folder.
  4. Delete Config.json file from this location.
Verify Terraria's Steam Cache
If your game is unresponsive at times it is recommended you do a Verify Steam Cache with the game provided for Steam (This does not include GOG Version).
  1. Goto My Library on Steam.
  2. Right-Click Terraria and Select Properties.
  3. Goto Local Files Tab.
  4. Now Select Verify Integrity of Game Cache.
If you have trouble with the above instructions, you may be using a different provider or retailer.
Frequently Asked Questions

Q: My world has corrupted somehow and will not load properly, what can I do?
A: You may have corrupted the world by using modded clients, computer shutdown before the world could complete the save, or system failure within Terraria that caused the problem. You can try attempting to load your world using TEdit (Download).

Q: My game is not launching, or I get errors regarding XNA/.NET Framework!
A: You can attempt to make sure you have all Game Dependencies first, then try attempting this solution:

If you don't feel like sifting through all that, it's basically to do with the framework permissions.

This is how you change the right to use Framework/XNA:
  1. Right-Click the specific directory (Listed Below).
  2. Select Properties.
  3. Select the Security Tab
  4. Click on Advanced Option
  5. Select the Owner Tab
  6. Click on the bottom button to Edit.
  7. On this window select the Administrator in the row and make sure to select the Checkboxes below.
  8. Hit Apply and close all the windows.
  9. Try running the game again.
Do the above for all of the following FOLDERS:

C:\Windows\Microsoft.NET\assembly\GAC_32:
Microsoft.Xna.Framework\v4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Game\v4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Graphics\v4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Xact\v4.0_4.0.0.0__842cf8be1de50553

C:\Windows\Microsoft.NET\assembly\GAC_MSIL:
Microsoft.Xna.Framework.Avatar\v4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.GamerServices\v4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Input.Touch\v4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Net\v4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Storage\v4.0_4.0.0.0__842cf8be1de50553
Microsoft.Xna.Framework.Video\v4.0_4.0.0.0__842cf8be1de50553

Q: Steam has reported that one (1) file has failed verification and was downloaded?
A: This file is known as the serverconfig.txt file. Originally this file shouldn't be packed with the game as Terraria should create this file automatically on launch if it is missing or out of date. Due to it being changed and updated by server owners, the file will constantly fail the verification process. This has no effect on playing the game, and can be ignored.

Q: I am experiencing low frame rate for Terraria, but the machine passes as recommended?
A: If you are using nVidia Control Panel, you can select Terraria.exe process and change the specifications on how your graphic card handles the game. Follow these instructions:
  1. Open nVidia Control Panel.
  2. Select Manage 3D Settings.
  3. Choose Program Settings Tab.
  4. Select Terraria as current program.
  5. Turn Triple buffering and Vertical sync to On.
  6. Run Terraria and turn Frame Skip to Off.
  7. The application should be running better than your current setup.
 
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