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**REPORTED** [Mobile] Mobile version 1.3.0.7.3 is totally freezing

Discussion in 'Mobile Bug Reports' started by Gemeos496, Sep 13, 2019.

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Mobile version 1.3.0.7.3 is totally freezing

  1. Mobile version

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  2. Bug is totally freezing

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  1. Gemeos496

    Gemeos496 Terrarian

    After version 1.3.0.7.3, the game sometimes freezes, freezes for about 5 seconds and then returns to normal.
    There is no need to do anything to freeze the game. In previous versions, this never occurred.
     
  2. darthmorf

    darthmorf Moderator Staff Member Moderator

    Hi there Gemeos496, please can you post your device specs for us? It will help narrow down the issue.
     
  3. Gemeos496

    Gemeos496 Terrarian

    Hi, Darthmorf.
    Smartphone: Samsung Galaxy S6
    Model: SM-G920I
    Memory Internal: 3GB RAM
    System Android: 7.0
    Chipset Exynos 7420 Octa (14 nm)
    CPU Octa-core (4x2.1 GHz Cortex-A57 & 4x1.5 GHz Cortex-A53)
    GPU: Mali-T760

    Other information in images 20190913_100444.png 20190913_100409.png
     
    darthmorf likes this.
  4. Loki

    Loki Consigliere Staff Member Re-Logic Administrator

    How often do these freezes occur?

    Do you have any other apps open at the same time?
     
  5. Gemeos496

    Gemeos496 Terrarian

    Hi Loki, when I'm playing it usually gives these freezes around once or twice per game, sometimes I open the game and in 5 minutes the game completely freezes, about 5 seconds later the game goes back to normal, in previous versions I played around 2 hours and there was no freezing.

    I usually clear the RAM before playing to prevent fps drops.
     
  6. Angryhippo

    Angryhippo Terrarian DR Studios

    In larger play sessions do the stalls stop happening? or do they always occur.

    Are they linked to you interacting with new objects?
     
  7. Gemeos496

    Gemeos496 Terrarian

    I was able to capture the screen the moment it freezes.

     
    Last edited: Sep 13, 2019
  8. Loki

    Loki Consigliere Staff Member Re-Logic Administrator

    Thanks for the video - I'll let @Angryhippo take it from here.... he is way better suited to ask the right questions. ;)
     
  9. Angryhippo

    Angryhippo Terrarian DR Studios

    @Gemeos496 I've got a Samsung Galaxy S6 - G920F here so I will try and do some analysis to get this fixed for the next patch.
     
  10. Gemeos496

    Gemeos496 Terrarian

    Thanks a lot, you guys are doing a great job!
     
  11. agentsparrow

    agentsparrow Terrarian

    I have the same problem. Pixel 2 XL on android 10. Sometimes it freezes for 10-20 seconds. I can still touch buttons and they highlight. I can even go into the settings menu and back to the game. the torches flicker but nothing moves, it acts like when it's paused. Then all of a sudden it'll just start moving again. Started happening after the 1.3.0.7.3 update.
     
  12. agentsparrow

    agentsparrow Terrarian

    Interestingly, a new character on a new world doesn't have this issue. Original character and world were created fresh after the initial 1.3 release. I'll do some testing to see which character/world combinations cause the hiccups.