For issues you find with the Switch and Console releases, please follow this link and give as much detail as possible. This is the speediest way to get info to Pipeworks and get a hotfix in the works.
For issues you find with the Mobile 1.3 update, please follow this link and give as much detail as possible. This is the speediest way to get info to DR Studios to look at your issue. Also, some troubleshooting hints here.
You have the game in spanish, I'm a hispanic speaking, and I have many friends that have had weird issues by playing the game in spanish for some reason... Usually Plantera doesn't spawn, or the Hard-mode dungeon doesn't spawn, or even a Pumpkin Moon or Frost Moon event doesn't start when you use the summoning item BUT the item gets consumed. Try changing your game to english, see if that works.