PS4 Syncing files glitch

So I play on ps4, and a few days ago my game crashed and now whenever i try and play my game it always stays on the Syncing Files screen. I don’t know what happened, but it is only on one account, my main account. It still works on my other accounts but not my main with over 1000+ hours on. I have tried deleting my game completely multiple times, I have tried rebuilding my ps4 database, and I have tried resetting my ps4. None of this has worked. Please tell me how to fix as I have lots of time put into this game and 3 characters and worlds I have yet to finish.
 

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I’m unsure as to how PS4 works, but if there is an option to delete data from the CONSOLE do that (your data is already stored on the cloud).
 
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