@Commander Crocket
I'm taking this here as to not flood Star Wrath's profile with alerts.
---
First of all, the appeal of working on TF2. Now, a game developer can't do everything equally well. While they usually possess general experience in all three the fields, they are usually specialised in art, programming or design. Programmers (which would be the main source of bug fixes) have much, much more interesting things to work on at Valve (Steam, Source 2, VR, DotA 2, L4D, CS:GO) than a nine year old game running on a deprecated engine, so there are probably only a few working on TF2. Artist too can now take full advantage of the perks of Source 2, and Valve is leading in the industry when it comes to VR games. It's unlikely any artist would pass an opportunity to work with Source 2 (which includes DotA 2) or VR in favour of TF2, and let's not forget they have an entire army of TF2 content creators to do their work for them. As for designers, they've got the immensely deep system of DotA 2 to work with, as well as the opportunity to develop new games (L4D3, VR games, and of course, HL3). They can't do a lot of exciting new stuff with a game that has had its mechanics solidified well over 9 years ago.
So TF2 isn't that exciting to work on, and I think the frequency of this year's updates has proven that. It's old and deprecated, it has lost the innovative and novel spark it had back in 2007, it's pushing at the boundaries of Source 1's capabilities here and there, but most of all, like Terraria, it can stand on itself: it's doesn't
need more updates to be a good game, but it
does need them for people to keep
playing it. Like I said, Valve employees get to choose what they work on, as long as it benefits their clients most. In this case, the clients are the TF2 community. And if we look at what the TF2 community, as a whole, wants most, it's new content. Not bug fixes. Because new content, even if it's broken, prevents the game from going stale. Bug fixes, on their own, do not.
I'm not appealing to just the casual player here. Just look at community updates like Robotic Boogaloo, Invasion, EotL, Frontline!, numerous Medieval ones and Mayann. The community doesn't just
want content, they
supply it. And generally, community updates are very well received (excluding when Valve messes up, like with EotL) by the rest of the community. If you prefer bug fixes over new content, then that's fine, but you are in the minority.
I will not deny that Valve is bad at communicating with their playerbase(s): they have always been. But the idea that they do so because they simply don't care is simply not true. The fact that they choose to work on TF2 above anything else that Valve has to offer proves that. Their performance in that regard is no indication of their motivation.
Game development is not as straightforward as it might appear. Combine that with a company with an incredibly unorthodox management structure and we have a very complicated situation on our hands, that deserves careful nuance.