I think I've only ever been replied to once on the Terraria FB page out of five or six questions lol. Given the average response rate of admins on FB pages, that's still pretty impressive lol.
The issue with the PR isn't that they aren't interactive enough with things we actively ask for as opposed to things we normally expect to hear like "Yeah, things are going smooth", "Soon* ", "We started a drinking game in our time off that revolves around how often people mention TOW", "We've run into some unexpected problems, but things are still on schedule."
All of the answers we get are vague and don't give us much to work with regarding the main questions we want to see because they generate the next tier of question "Okay, but how soon is soon* ?" afterward, which is the reason we felt like we're left hanging. We're stuck in this endless loop of questions and frustration because of the fact that we're not getting any direct information that can feed us and lead us towards the train station where we can board the train to Hypeville.
Here's a list of a few FAQs I'll make here with some additional input.
Q: "
When is TOW coming out?"
A: "
It's being worked on, but there's no official release date yet."
This is acceptable answer, yes, but leads to the next question.
Q: "
Is there a release window for TOW?"
A: "
It's being worked on. We're going to release it when it's ready to release."
This is also acceptable, but it's essentially the same as saying "
Release is between soon* and never." which leads us to stress that we're not getting any gratification for a game we're all mentally invested for here.
Q: "
We've barely gotten any spoilers for the game in the last 6 months. Why don't you give us some?"
A: "
We don't really have enough content to spoil and also feel like spoilers will ruin the peoples' first experience with the game."
Here's where things start getting more dicey and will annoy people. Here we have two answers, one actually being direct and another based on developer opinion that's an avoidable situation.
- Telling us that you don't have enough content you feel is enough to share with the community after 6 months is going to make us feel like you haven't been putting any effort into development and effectively kills hype that the community might generate.
- I'm not going to go to deep with this one because opinions create controversy, however the reason we're asking for spoilers is that we want to have some stuff spoiled for us for the very specific reason of making us excited about the game. As for the people who don't want to see spoilers, it's entirely their option to avoid them. Had the first choice originally been 'No Spoilers" this may not have come up as an issue. Having been spoiled previously and then having the spoiler embargo placed on us is creating a negative atmosphere and puts both the devs and community in a bad light.
One last thing I'm going to address is the state of the TOW subreddit. It's nearly dead, tot he point that it's not unusualy to see people talk about it in the Terraria subreddit because the chance of a response is much higher there. I just felt like pointing this out.