**REPORTED** [Xbox Series S] Loss of character

[sammi]

I cane back to terraria a week or two agao and have since began making a new character. I am roughly 75 hours into the character but it has since yesterday disappeared.

I had favourited it so i did not accidentally delete it.
This is as you may imagine quite frustrating as I have put in alot of hours these last two weeks progressing.

Is there any way I can get it back?

I have also tried restarting multiple times. Relaunching and reconnecting to wifi. Switching accounts.
I cleared my saved data from my console and used the cloud and it still didn't work, only recovering my 1 other character.

Info that may help

My gamertag is : SIGMALORD5O0O
I made the character on the 4th of september 2025.
I play on xbox series S.
Character name was Sammi.

Any and all attempts to help are appreciated.

Thank you

 

[Nescre]

Thanks for the report - this has been a somewhat pervasive issue on the Xbox version.
Your characters are all intact, the issue is more to do with displaying them.

Out of curiosity, I know you mentioned reconnecting to Wi-Fi; does disabling it entirely then launching into the game exhibit any different behaviour?
Do you also know roughly what your device storage was at prior to it being cleared? What about cloud storage?

 

[sammi]

Thanks for the report - this has been a somewhat pervasive issue on the Xbox version.
Your characters are all intact, the issue is more to do with displaying them.

Out of curiosity, I know you mentioned reconnecting to Wi-Fi; does disabling it entirely then launching into the game exhibit any different behaviour?
Do you also know roughly what your device storage was at prior to it being cleared? What about cloud storage?

It was an attempt to trigger sync from cloud storage but did not help much.

I have been experiencing the display issue with characters and worlds over the last few days but I am just worried as after 20+ restarts over 2 days it still hasnt appeared. My device storage had roughly 300 GB free and the saved data was 22.6mb before clearing. I am not away of how to check cloud storage

 

[Nescre]

It was an attempt to trigger sync from cloud storage but did not help much.

I have been experiencing the display issue with characters and worlds over the last few days but I am just worried as after 20+ restarts over 2 days it still hasnt appeared. My device storage had roughly 300 GB free and the saved data was 22.6mb before clearing. I am not away of how to check cloud storage

I appreciate the additional info! The cloud sync part in particular is really helpful; we're hoping to zero in on a cause soon.
One final question, is this the only Xbox you've ever played Terraria on? Did you ever own it on a One / 360?