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Thanks for your follow up on this, Tunnel King and Loki. Tunnel King, I did as you suggested and disabled Whispersync. I had to go to Amazon's website and disable it for my entire account. I couldn't find any options for disabling it on my Fire HD 6. I restarted and tried to backup to cloud. I...

I've been wondering this same thing. I sent them a support ticket on 6/24. Still waiting for a reply. Anybody have any answers here? Does tech support just not reply to tickets? Thanks