Animegami Studios going under and stuff we've ordered

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YoungGrogadil

Terrarian
Hi. I just found out that Animegami (and Animegami Studios) shut down on August 15. I received zero notification from them that they had gone under, and this is hugely frustrating for anyone that preordered something from them that was not fulfilled yet. Obviously Re-Logic isn't Animegami, but has anyone heard any news on this? I searched but found nothing except the original announcement from years and years ago: Re-Logic Teams with Animegami Studios for the Terraria Biome Series Resin Statues!, and the note on their website.

Does Re-Logic have any statement on this or news from Animegami, seeing as how you partnered with them? I would hope that they told you at least that they weren't going to fulfill their side of the deal. I blew 900$ that I'm pretty sure I'm not getting back at this point, and I'd at least like closure on getting screwed by Animegami.

(I get that things happen and probably no one set out to take my money and run, but that's a ton of money to spend and get nothing in return.)
 
We found out recently as well. It appears that this impacts not only the Animegami Studios side of the business, but the entire company - inclusive of their long-running Animegami Store, which served countless fandoms. We did reach out to them for any further information, but I am afraid that we do not really have anything more to share or add other than what they have stated publicly and a few other details that might be somewhat obvious.

From what we were told, we won't know anything else until it goes through whatever the legal process is in those countries for such things (we are only familiar with the US-based versions, I'm afraid). They are one of a handful of "high end" storefronts of this kind that were apparently taken under by recent inflation/economic factors leading to a cratering of new sales, coupled with a massive increase in cancellations of preorders for similar reasons. Another example > High-end figures and collectables creators Big Chief Studios closes its doors

We have certainly asked them all of the questions that anyone can imagine:
  • What does this mean for the company and the Forest Biome - is it dead and gone forever?
  • What does this mean for folks that preordered? Refunds?
  • and so on

Their response is basically "it is out of our hands until the legal insolvency process plays out, so we cannot say one way or the other". FWIW, I'm personally out the same $900. Re-Logic has not received any proceeds or funds from this project at any point as well (that was to come when it actually shipped out).

It does SOUND like there is a chance that at least some form of refund may happen during the insolvency process, but we do not have any guidance on what to do, who to contact (if anyone), etc. Not even for ourselves.

We hadn't said anything just yet because we were hoping to have something more tangible to say or guidance to give. Unfortunately, we cannot answer any of the relevant questions - nor can any of likely tens or hundreds of other fandoms with orders from the Animegami Store before it also shut down.

I am personally continuing to try and stay on top of this, and will share any information that I uncover as soon as I have it. Suffice to say, we are truly sorry to see this happen - these were decent people, and things happen - but we also want to see our fans made whole if at all possible.

Beyond that, we are very sad that it appears (as of now), we will never get to see this in person.
 
Thanks for the update. It does suck a lot of people are out of work. I know a few other manufacturers that also got hit due to cost increases. RIP forest biome.
 
I contacted partially, the monthly payment provider that you could have used to buy it, and got my 1k refunded months ago. Partiallys policy is if an order is NOT fulfilled and not shipped it can be refunded no questions asked they got back to me in 1 day and issues the refund immediately. It really sucks because I ordered it the exact minute pre orders came out and while it sucks it is what it is
 
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