PS4 Housing menu issues

Cup

Terrarian
Hi there, I have been using the forums for a long time to find fixes to issues I am having, but one I can't find anything for is the housing menu on PS4. I found a forum that told me to go to the housing menu, switch to world, and the press the housing query button to switch NPCs I have selected or to check the housing query by having that option selected. It worked twice and since then I cannot get it to work, I tried switching the housing menu between vertical and horizontal and tried remapping buttons to the housing query as well as switching R2 and L2 with R1 and L1 and nothing works.
 
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