**REPORTED** Terraria crashes when opening.

Unaek04

Official Terrarian
Steam or GOG
Steam
Single Player/Multiplayer
Single
Operating System
Windows 10
Terraria Version
1.4.0
Controls Used
Keyboard/Mouse
Hello I have a issue when opening Terraria 1.4.0 .
When I launch Terraria, it briefly shows the game for 2 seconds and it closes.
Here is what it shows.

I oppened the most recent log (when a made this screen) and here what it shows.

I tried to go on steam and click on "verify the integrity of the game files", but each times it says that one file haven't been valided and, I guess that it tries to fix it but that doesn't work. (sorry the screen from steam is in french).
I also tried to unistall the game and reinstall, it shows the same problem.
Oh yes I already disabled the windows security for the Terraria files.

The game was working fine untill I install the windows update.

Thank you for reading this message if you need more information please contact me by my mail.
I hope that you can help me.:happy:
 

Attachments

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  • Log_20200519185914310.log
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Welcome to the forums Unaek04 and Foxninja42!

Unaek04, thank you for attaching the log file. The log file matches a known issue that Re-Logic is investigating.

Foxninja42, could you please attach your log file so we can check if it's the same issue or different? Logs are saved in:
C:\Users\[user]\Documents\My Games\Terraria\Logs
 
I also have the same problem, including the steam verification. We don't know what happened but my brother's just randomly started working. He looked into the steam verification, he said there was a file trying to validate that neither of us had.(He didn't say what the file was though). That was after his started working.
 
I have the same problem, but it happens quiet randomly. Sometimes it crashs in the middle of playing, and it will always crash after few seconds I open it (in the RE-LOGIC screen or even earlier when it is black), and some other time, it crashes in the middle of playing, but I can still open and keep playing it.
And since when it crashed, it won't close itself (it just stuck there), I have to manually close it through the task manager, and thus I have no error logs in Documents\My Games\Terraria\Logs
 
I also just don't have a logs folder I check both of my drives and couldn't find one.
I just reinstalled steam as well and it still didn't work.
 
Last edited:
I get the same error. Game launches, music starts, titles play, it usually crashes at the menu, sometimes just before it displays, a glitch on the right-hand side of the screen, then it just closes with no error message.

I have no log files folder in my Steam - Terraria folder.

Tried:
  1. running as admin
  2. reinstalling game
  3. validating files - always finds and fixes 1 file
  4. reinstall XNA
  5. reinstall .NET
  6. reboot
  7. whitelist MyGames and Steamapps Terraria folders in AV
  8. turning off AV
  9. changing fullscreen, windowed
  10. deleting entire MyGames\Terraria folder, and letting it create a new one
  11. unticking read-only on MyGames\Terraria folder - but it always comes back again
  12. checking for Windows Updates
  13. Event Viewer - shows an application error
Code:
Faulting application name: Terraria.exe, version: 1.4.0.3, time stamp: 0x5ec5beaf
Faulting module name: KERNELBASE.dll, version: 10.0.18362.778, time stamp: 0x692cf0ab
Exception code: 0xe0434352
Fault offset: 0x00114192
Faulting process ID: 0x2bb4
Faulting application start time: 0x01d630784ccf3ee5
Faulting application path: C:\SteamLibrary\steamapps\common\Terraria\Terraria.exe
Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll
Report ID: 8fa8671f-5354-482e-b937-a7d3f11090b6
Faulting package full name:
Faulting package-relative application ID:

I have 2 PCs, and it worked fine on my first one. Not I'm stuck on this one for the weekend, was planning to play all bank holiday weekend, and it doesn't even launch ;(
 
i have a Razer Deathadder mouse, does that count?
It could be. The log file has:
Exception: System.EntryPointNotFoundException: Unable to find an entry point named 'CreateChromaLinkEffect' in DLL 'RzChromaSDK.dll'.
I would hazard a guess that a driver might be outdated. I don't have any Razer devices, so I don't know for sure sorry. Do you have another mouse? If you try unplugging the Razer mouse, does Terraria start?
 
It could be. The log file has:
Exception: System.EntryPointNotFoundException: Unable to find an entry point named 'CreateChromaLinkEffect' in DLL 'RzChromaSDK.dll'.
I would hazard a guess that a driver might be outdated. I don't have any Razer devices, so I don't know for sure sorry. Do you have another mouse? If you try unplugging the Razer mouse, does Terraria start?
i tried opening task manager and closing all things razer related and the game opens when i do that!
 
i tried opening task manager and closing all things razer related and the game opens when i do that!
Glad to hear that worked! I'll see if I can get a bug report to Re-Logic about it - perhaps some simple exception handling and disabling the keyboard / mouse lighting effects will be all that's required.
 
Don't know if this is the correct log but it is a crash log from terraria.
Code:
Version=1
EventType=APPCRASH
EventTime=132350111087920571
ReportType=2
Consent=1
UploadTime=132350111094550663
ReportStatus=268435456
ReportIdentifier=c378b09e-2517-4093-9ef1-a7fb04d6bc04
IntegratorReportIdentifier=ce6757c1-f837-437f-b015-a20979bea161
Wow64Host=34404
Wow64Guest=332
NsAppName=Terraria.exe
OriginalFilename=Terraria.exe
AppSessionGuid=0000223c-0001-0026-4b5e-4087b933d601
TargetAppId=W:00062c00296e510015d788da8bc17f9ea4bd00000000!0000ee613b9bacabbc060ca270be0bb9ad40314609a6!Terraria.exe
TargetAppVer=2020//05//23:15:57:07!e150b1!Terraria.exe
BootId=4294967295
ServiceSplit=1959526400
TargetAsId=1036
IsFatal=1
EtwNonCollectReason=4
Response.BucketId=9519157a2cd356826ccd6c0b3a6b3347
Response.BucketTable=1
Response.LegacyBucketId=2075433798768210759
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=Terraria.exe
Sig[1].Name=Application Version
Sig[1].Value=1.4.0.4
Sig[2].Name=Application Timestamp
Sig[2].Value=5ec947d3
Sig[3].Name=Fault Module Name
Sig[3].Value=KERNELBASE.dll
Sig[4].Name=Fault Module Version
Sig[4].Value=10.0.18362.815
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=67005c2a
Sig[6].Name=Exception Code
Sig[6].Value=e0434352
Sig[7].Name=Exception Offset
Sig[7].Value=00114402
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.18363.2.0.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=2beb
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=2beba6fb4680d73a8c78ca7c24ccdb46
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=ff77
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=ff7714ec4afcc5465994d79f4a396c0a
UI[2]=A:\SteamLibrary\steamapps\common\Terraria\Terraria.exe
LoadedModule[0]=A:\SteamLibrary\steamapps\common\Terraria\Terraria.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\System32\KERNEL32.dll
LoadedModule[4]=C:\Windows\System32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\SYSTEM32\apphelp.dll
LoadedModule[6]=C:\Program Files (x86)\Steam\gameoverlayrenderer.dll
LoadedModule[7]=C:\Windows\System32\USER32.dll
LoadedModule[8]=C:\Windows\System32\win32u.dll
LoadedModule[9]=C:\Windows\System32\GDI32.dll
LoadedModule[10]=C:\Windows\System32\gdi32full.dll
LoadedModule[11]=C:\Windows\System32\msvcp_win.dll
LoadedModule[12]=C:\Windows\System32\ucrtbase.dll
LoadedModule[13]=C:\Windows\System32\ADVAPI32.dll
LoadedModule[14]=C:\Windows\System32\msvcrt.dll
LoadedModule[15]=C:\Windows\System32\sechost.dll
LoadedModule[16]=C:\Windows\System32\RPCRT4.dll
LoadedModule[17]=C:\Windows\System32\SspiCli.dll
LoadedModule[18]=C:\Windows\System32\CRYPTBASE.dll
LoadedModule[19]=C:\Windows\System32\bcryptPrimitives.dll
LoadedModule[20]=C:\Windows\System32\ole32.dll
LoadedModule[21]=C:\Windows\System32\combase.dll
LoadedModule[22]=C:\Windows\System32\IMM32.dll
LoadedModule[23]=C:\Windows\System32\PSAPI.DLL
LoadedModule[24]=C:\Windows\SYSTEM32\WINMM.dll
LoadedModule[25]=C:\Windows\SYSTEM32\WINMMBASE.dll
LoadedModule[26]=C:\Windows\System32\cfgmgr32.dll
LoadedModule[27]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[28]=C:\Windows\System32\SHLWAPI.dll
LoadedModule[29]=C:\Windows\System32\kernel.appcore.dll
LoadedModule[30]=C:\Windows\SYSTEM32\VERSION.dll
LoadedModule[31]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clr.dll
LoadedModule[32]=C:\Windows\SYSTEM32\ucrtbase_clr0400.dll
LoadedModule[33]=C:\Windows\SYSTEM32\VCRUNTIME140_CLR0400.dll
LoadedModule[34]=C:\Windows\assembly\NativeImages_v4.0.30319_32\mscorlib\33ddd1d414c8f8d6deceff1a62363c2e\mscorlib.ni.dll
LoadedModule[35]=C:\Windows\system32\uxtheme.dll
LoadedModule[36]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\clrjit.dll
LoadedModule[37]=C:\Windows\System32\OLEAUT32.dll
LoadedModule[38]=C:\Windows\SYSTEM32\wldp.dll
LoadedModule[39]=C:\Windows\System32\CRYPT32.dll
LoadedModule[40]=C:\Windows\System32\MSASN1.dll
LoadedModule[41]=C:\Windows\System32\WINTRUST.dll
LoadedModule[42]=C:\Windows\SYSTEM32\amsi.dll
LoadedModule[43]=C:\Windows\System32\cryptsp.dll
LoadedModule[44]=C:\Windows\SYSTEM32\USERENV.dll
LoadedModule[45]=C:\Windows\System32\profapi.dll
LoadedModule[46]=C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2004.6-0\X86\MpOav.dll
LoadedModule[47]=C:\ProgramData\Microsoft\Windows Defender\platform\4.18.2004.6-0\X86\MPCLIENT.DLL
LoadedModule[48]=C:\Windows\SYSTEM32\gpapi.dll
LoadedModule[49]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System\e9647e8e96a98be0146911f80f7a4c22\System.ni.dll
LoadedModule[50]=C:\Windows\system32\rsaenh.dll
LoadedModule[51]=C:\Windows\System32\bcrypt.dll
LoadedModule[52]=C:\Windows\Microsoft.Net\assembly\GAC_32\Microsoft.Xna.Framework\v4.0_4.0.0.0__842cf8be1de50553\Microsoft.Xna.Framework.dll
LoadedModule[53]=C:\Windows\SYSTEM32\X3DAudio1_7.dll
LoadedModule[54]=C:\Windows\SYSTEM32\MSVCP100.dll
LoadedModule[55]=C:\Windows\SYSTEM32\MSVCR100.dll
LoadedModule[56]=C:\Windows\SYSTEM32\WindowsCodecs.dll
LoadedModule[57]=C:\Windows\Microsoft.Net\assembly\GAC_32\Microsoft.Xna.Framework.Graphics\v4.0_4.0.0.0__842cf8be1de50553\Microsoft.Xna.Framework.Graphics.dll
LoadedModule[58]=C:\Windows\SYSTEM32\d3d9.dll
LoadedModule[59]=C:\Windows\System32\windows.storage.dll
LoadedModule[60]=C:\Windows\SYSTEM32\d3dx9_41.dll
LoadedModule[61]=C:\Windows\SYSTEM32\dwmapi.dll
LoadedModule[62]=C:\Windows\System32\shcore.dll
LoadedModule[63]=C:\Windows\System32\powrprof.dll
LoadedModule[64]=C:\Windows\System32\UMPDC.dll
LoadedModule[65]=C:\Windows\SYSTEM32\dxcore.dll
LoadedModule[66]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Core\db603a2e9ab998a6438a67e8a724b8cc\System.Core.ni.dll
LoadedModule[67]=C:\Windows\assembly\NativeImages_v4.0.30319_32\WindowsBase\50ef1eb519dd3da153c6ae58046976a3\WindowsBase.ni.dll
LoadedModule[68]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Numerics\478c2c26af5d224be0eaec9cf36ed774\System.Numerics.ni.dll
LoadedModule[69]=C:\Windows\Microsoft.Net\assembly\GAC_32\Microsoft.Xna.Framework.Xact\v4.0_4.0.0.0__842cf8be1de50553\Microsoft.Xna.Framework.Xact.dll
LoadedModule[70]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Configuration\da2eacab90abbd0860a5a24be0d9e6fd\System.Configuration.ni.dll
LoadedModule[71]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Xml\3243351efe0e533ae9c58eadeae6cff6\System.Xml.ni.dll
LoadedModule[72]=C:\Windows\System32\shell32.dll
LoadedModule[73]=C:\Windows\System32\ws2_32.dll
LoadedModule[74]=C:\Windows\system32\mswsock.dll
LoadedModule[75]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Drawing\d452aa3eba26f4809a52c6170127aa4f\System.Drawing.ni.dll
LoadedModule[76]=C:\Windows\assembly\NativeImages_v4.0.30319_32\System.Windows.Forms\0af063da99098507febcc754f942037c\System.Windows.Forms.ni.dll
LoadedModule[77]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.18362.836_none_71d337c15ae77c22\comctl32.dll
LoadedModule[78]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.18362.836_none_5f5ce2ff821dbbc1\gdiplus.dll
LoadedModule[79]=C:\Windows\SYSTEM32\DWrite.dll
LoadedModule[80]=C:\Windows\System32\MSCTF.dll
LoadedModule[81]=A:\SteamLibrary\steamapps\common\Terraria\CSteamworks.DLL
LoadedModule[82]=A:\SteamLibrary\steamapps\common\Terraria\steam_api.dll
LoadedModule[83]=C:\Program Files (x86)\Steam\steamclient.dll
LoadedModule[84]=C:\Windows\System32\imagehlp.dll
LoadedModule[85]=C:\Windows\System32\SETUPAPI.dll
LoadedModule[86]=C:\Windows\SYSTEM32\IPHLPAPI.DLL
LoadedModule[87]=C:\Windows\SYSTEM32\Secur32.dll
LoadedModule[88]=C:\Program Files (x86)\Steam\vstdlib_s.dll
LoadedModule[89]=C:\Program Files (x86)\Steam\tier0_s.dll
LoadedModule[90]=C:\Program Files (x86)\Steam\steam.dll
LoadedModule[91]=C:\Program Files (x86)\Steam\Steam2.dll
LoadedModule[92]=C:\Windows\system32\napinsp.dll
LoadedModule[93]=C:\Windows\system32\pnrpnsp.dll
LoadedModule[94]=C:\Windows\SYSTEM32\DNSAPI.dll
LoadedModule[95]=C:\Windows\System32\NSI.dll
LoadedModule[96]=C:\Windows\System32\winrnr.dll
LoadedModule[97]=C:\Windows\system32\NLAapi.dll
LoadedModule[98]=C:\Windows\system32\wshbth.dll
LoadedModule[99]=C:\Windows\System32\fwpuclnt.dll
LoadedModule[100]=C:\Windows\System32\rasadhlp.dll
LoadedModule[101]=C:\Windows\SYSTEM32\DbgHelp.dll
LoadedModule[102]=C:\Windows\SYSTEM32\dbgcore.DLL
LoadedModule[103]=C:\Program Files (x86)\Steam\CSERHelper.dll
LoadedModule[104]=C:\Windows\System32\DriverStore\FileRepository\c0353065.inf_amd64_536cb9e978acbc9b\B353014\aticfx32.dll
LoadedModule[105]=C:\Windows\System32\DriverStore\FileRepository\c0353065.inf_amd64_536cb9e978acbc9b\B353014\atiu9pag.dll
LoadedModule[106]=C:\Windows\System32\DriverStore\FileRepository\c0353065.inf_amd64_536cb9e978acbc9b\B353014\atiumdag.dll
LoadedModule[107]=C:\Windows\System32\DriverStore\FileRepository\c0353065.inf_amd64_536cb9e978acbc9b\B353014\atiumdva.dll
LoadedModule[108]=C:\Windows\SYSTEM32\amdihk32.dll
LoadedModule[109]=A:\SteamLibrary\steamapps\common\Terraria\ReLogic.Native.dll
LoadedModule[110]=C:\Windows\System32\clbcatq.dll
LoadedModule[111]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\diasymreader.dll
LoadedModule[112]=C:\Windows\SYSTEM32\TextInputFramework.dll
LoadedModule[113]=C:\Windows\SYSTEM32\CoreMessaging.dll
LoadedModule[114]=C:\Windows\SYSTEM32\CoreUIComponents.dll
LoadedModule[115]=C:\Windows\SYSTEM32\wintypes.dll
LoadedModule[116]=C:\Windows\SYSTEM32\ntmarta.dll
LoadedModule[117]=C:\Windows\System32\XAudio2_6.dll
LoadedModule[118]=C:\Windows\System32\MMDevApi.dll
LoadedModule[119]=C:\Windows\System32\DEVOBJ.dll
LoadedModule[120]=C:\Windows\SYSTEM32\AUDIOSES.DLL
LoadedModule[121]=C:\Windows\System32\Windows.UI.dll
LoadedModule[122]=C:\Windows\System32\InputHost.dll
LoadedModule[123]=C:\Windows\System32\PROPSYS.dll
LoadedModule[124]=C:\Windows\SYSTEM32\avrt.dll
LoadedModule[125]=C:\Program Files (x86)\Common Files\Microsoft Shared\XNA\Framework\v4.0\XnaNative.dll
LoadedModule[126]=A:\SteamLibrary\steamapps\common\Terraria\CUESDK_2015.dll
LoadedModule[127]=C:\Windows\SYSTEM32\VCRUNTIME140.dll
LoadedModule[128]=C:\Windows\SYSTEM32\MSVCP140.dll
LoadedModule[129]=A:\SteamLibrary\steamapps\common\Terraria\LogitechLedEnginesWrapper.DLL
LoadedModule[130]=C:\Windows\SYSTEM32\MSVCR120.dll
LoadedModule[131]=C:\Windows\System32\xactengine3_6.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=18363
OsInfo[3].Key=ubr
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OsInfo[4].Key=versp
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OsInfo[5].Key=arch
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OsInfo[6].Key=lcid
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OsInfo[7].Key=geoid
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OsInfo[8].Key=sku
OsInfo[8].Value=48
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
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OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=98239
OsInfo[15].Key=osinsty
OsInfo[15].Value=2
OsInfo[16].Key=iever
OsInfo[16].Value=11.836.18362.0-11.0.190
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=12257
OsInfo[19].Key=svolsz
OsInfo[19].Value=111
OsInfo[20].Key=wimbt
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OsInfo[21].Key=blddt
OsInfo[21].Value=190318
OsInfo[22].Key=bldtm
OsInfo[22].Value=1202
OsInfo[23].Key=bldbrch
OsInfo[23].Value=19h1_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
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OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
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OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
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OsInfo[31].Key=edition
OsInfo[31].Value=Professional
OsInfo[32].Key=ring
OsInfo[33].Key=expid
OsInfo[34].Key=containerid
OsInfo[35].Key=containertype
OsInfo[36].Key=edu
OsInfo[36].Value=0
FriendlyEventName=Stopped working
ConsentKey=APPCRASH
AppName=Terraria
AppPath=A:\SteamLibrary\steamapps\common\Terraria\Terraria.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=4732F95A63028A8F485F77B4DCC1AA6A
MetadataHash=-1955700727
 
Hi. Just made an account to confirm I am also having the same issue. Bought this game waaaay back in 2011 but only reinstalled because of the new update and had the same instant crash on startup issue. Attached is my log file, which identifies the recent Razer Chroma update as the suspect. For the sake of brevity, the Razer products I'm using are the Razer Deathstalker keyboard as well as the Razer Naga (2014 edition) mouse. Both of these do not support Chroma and just use the standard green lighting. A swift fix would be awesome.

Edit: Apologies in advance if the issue's already been pushed and if this comment is unnecessary.
Second Edit: After killing a Razer Chroma-related process in Task Manager, Terraria now doesn't crash on start up for me.
 

Attachments

  • Log_20200531153848703.log
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Last edited:
I've only got LG stuff with the RGB and it still won't open. the new RGB system as a whole is probably the problem. the same errors pop up for me
 

Attachments

  • Log_20200602190842951.log
    4.7 KB · Views: 69
doesn't seem to be an RGB issue anymore I'm just lucky finding game-breaking bugs
 

Attachments

  • Log_20200709131623810.log
    3.5 KB · Views: 65
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