Maru
Terrarian
Update (FIXED!): Disabling Japanese IME entirely appears to resolve the xaudio2_6.dll crashing as reported in Windows Event Viewer. I use multi-language support regularly so I will move my game saves to play on another Windows user for now.
Hey guys,
My husband and I are having issues with crashing in Terraria PC. We just started playing again after a very long hiatus.
I just recently updated to Windows 10 Home from Windows 8.1, so I'm expecting that this will be more of a bug report rather than a support request, but here goes...
Here is my situation:
The problems started a few days ago when we began a new game. We seemed fine the first day and we used Host & Play as IP without Steam. I left the game open overnight because my husband was still playing in the server when I went to bed. The next day however, the crashes started for both of us that morning.
My husband believes his crashing may actually be due to using full screen, so he plays as a maximized windows now. He's had some crashing, but I think that his has actually mostly stopped. I'm the one who is mainly having the issue, because it doesn't seem to matter, maximized or not, why I am crashing.
My crashes are unreproducible but fairly frequent (1-4x per 2hr session). It's more annoying since I am the host, we end up losing progress. I checked my video card drivers. All are updated on Nvidia's and claim to be Windows 10 compatible. Ok... so I started to Google. I noticed some people in Steam forums were saying the Steam cloud function was causing some crashing on autosave, so I went ahead and disabled it in Library > Terraria > Properties > Update. I never used the feature anyway.
The crashing didn't stop, so I looked at Windows Event Viewer to see what was actually being reported when it would crash. My Event Viewer is in a foreign language, so difficult to post. The crashing module it claims is crashing is XAudio2_6.dll (Version 9.28.1886.0). My crash doesn't illicit any other sort of error, just a "Terraria.exe has stopped responding" and crash to desktop.
I am using onboard sound (Realtek). I did check their site to find out they had Windows 10 drivers, so I updated those. My crashing seems to be less, but I am still getting the same error in Windows Event Viewer (XAudio2_6.dll related crash). I know this is a DirectX file but I haven't tried downloading DX9 and reinstalling it.
The other thing worth mentioning is I am using Stereo Bluetooth Headset while playing. The signal is solid and I am not having any disconnects. Turning them off once did manage to crash the program outright but other times when I have accidentally done the same thing, the problem didn't reproduce. I'm not sure if it is causing the issue, so I am going to try to play without (which sucks...)
Yesterday we upgraded his video card and I took his old card since his old was faster than the current one I had been using. So actually I had a graphics card change included there (to AMD instead of Nvidia). Same issue and same error.
So far I can think of three possibilities so far causing the issue...
Things I have tried:
System specs:
Windows 10 Home 64bit (Latest updates)
Intel Core i5-4670K 3.4Ghz
16GB RAM
Gigabyte B85M-D3H Mobo
Triple Monitor setup (3x 1080p screens) across two video cards
Video 1: (PCIE) AMD Radeon HD 6850 and tried nVidia GTS 450 as well
Video 2: (CPU Onboard) Intel HD Graphics 4600
Realtek "High Definition Audio"
Broadcom Bluetooth /w Jabra Move headphones
Japanese language pack and Microsoft IME enabled
Hey guys,
My husband and I are having issues with crashing in Terraria PC. We just started playing again after a very long hiatus.
I just recently updated to Windows 10 Home from Windows 8.1, so I'm expecting that this will be more of a bug report rather than a support request, but here goes...
Here is my situation:
The problems started a few days ago when we began a new game. We seemed fine the first day and we used Host & Play as IP without Steam. I left the game open overnight because my husband was still playing in the server when I went to bed. The next day however, the crashes started for both of us that morning.
My husband believes his crashing may actually be due to using full screen, so he plays as a maximized windows now. He's had some crashing, but I think that his has actually mostly stopped. I'm the one who is mainly having the issue, because it doesn't seem to matter, maximized or not, why I am crashing.
My crashes are unreproducible but fairly frequent (1-4x per 2hr session). It's more annoying since I am the host, we end up losing progress. I checked my video card drivers. All are updated on Nvidia's and claim to be Windows 10 compatible. Ok... so I started to Google. I noticed some people in Steam forums were saying the Steam cloud function was causing some crashing on autosave, so I went ahead and disabled it in Library > Terraria > Properties > Update. I never used the feature anyway.
The crashing didn't stop, so I looked at Windows Event Viewer to see what was actually being reported when it would crash. My Event Viewer is in a foreign language, so difficult to post. The crashing module it claims is crashing is XAudio2_6.dll (Version 9.28.1886.0). My crash doesn't illicit any other sort of error, just a "Terraria.exe has stopped responding" and crash to desktop.
I am using onboard sound (Realtek). I did check their site to find out they had Windows 10 drivers, so I updated those. My crashing seems to be less, but I am still getting the same error in Windows Event Viewer (XAudio2_6.dll related crash). I know this is a DirectX file but I haven't tried downloading DX9 and reinstalling it.
The other thing worth mentioning is I am using Stereo Bluetooth Headset while playing. The signal is solid and I am not having any disconnects. Turning them off once did manage to crash the program outright but other times when I have accidentally done the same thing, the problem didn't reproduce. I'm not sure if it is causing the issue, so I am going to try to play without (which sucks...)
Yesterday we upgraded his video card and I took his old card since his old was faster than the current one I had been using. So actually I had a graphics card change included there (to AMD instead of Nvidia). Same issue and same error.
So far I can think of three possibilities so far causing the issue...
1) Terraria is not playing nice with my bluetooth headset ****ruled out****
2) I need to download and reinstall DirectX9 for some reason****ruled out****
or 3) It's a general Windows 10 compatibility problem (?)
2) I need to download and reinstall DirectX9 for some reason****ruled out****
or 3) It's a general Windows 10 compatibility problem (?)
Things I have tried:
1) I am running Terraria.exe as Administrator.
2) Turned off Steam Cloud
3) I tried compatibility mode to Windows 7 in Program Properties and still am crashing
4) I updated my Realtek soundchip drivers to be sure the drivers I am running are Windows 10 compatible
5) I checked video card drivers and made sure I am running Windows 10 current drivers. (NVidia)
6) I changed out video cards (AMD) and checked that those drivers were up to date as well
7) I stopped playing in full screen and played only as a maximized window
8) I changed out sound card (Added 09/15/15)
9) I tried single player (Added 09/7/15)
10) Reinstalled XNA 4.0 framework (Added 09/7/15)
11) Tried playing without bluetooth stereo headset and made sure my soundcard was setup as the "default device" (it was already) (Added 09/7/15)
12) Uninstalled and then reinstalled Terraria (Added 09/7/15)
13) I updated DirectX and DX9 files. (Added 09/9/15)
14) Copying over Xaudio2_6.dll directly from the Feb 2010 distribution kit. Both copies were the same. (Added 09/9/15)
15) Updated my BIOS (Added 09/9/15)
16) Removed a Windows 10 update that updates some DX9 files (mainly 3D) to rule out possibility of bad update (KB3081424) (Added 09/9/15)
17) Disabled every other audio output than the one I needed to play the game (Added 09/9/15)
18) tomojanko and I have the same problem and we are both using Japanese locale/IME, so we are currently testing that theory... **Update: SUCCESS, Disabling IME entirely stops crashing!!**
I have started a fresh native American English user account in Windows 10 and have had no crashes after 4-5 long play sessions (1.5~2hr+)! (09/15/15) (See Note)
2) Turned off Steam Cloud
3) I tried compatibility mode to Windows 7 in Program Properties and still am crashing
4) I updated my Realtek soundchip drivers to be sure the drivers I am running are Windows 10 compatible
5) I checked video card drivers and made sure I am running Windows 10 current drivers. (NVidia)
6) I changed out video cards (AMD) and checked that those drivers were up to date as well
7) I stopped playing in full screen and played only as a maximized window
8) I changed out sound card (Added 09/15/15)
9) I tried single player (Added 09/7/15)
10) Reinstalled XNA 4.0 framework (Added 09/7/15)
11) Tried playing without bluetooth stereo headset and made sure my soundcard was setup as the "default device" (it was already) (Added 09/7/15)
12) Uninstalled and then reinstalled Terraria (Added 09/7/15)
13) I updated DirectX and DX9 files. (Added 09/9/15)
14) Copying over Xaudio2_6.dll directly from the Feb 2010 distribution kit. Both copies were the same. (Added 09/9/15)
15) Updated my BIOS (Added 09/9/15)
16) Removed a Windows 10 update that updates some DX9 files (mainly 3D) to rule out possibility of bad update (KB3081424) (Added 09/9/15)
17) Disabled every other audio output than the one I needed to play the game (Added 09/9/15)
18) tomojanko and I have the same problem and we are both using Japanese locale/IME, so we are currently testing that theory... **Update: SUCCESS, Disabling IME entirely stops crashing!!**
I have started a fresh native American English user account in Windows 10 and have had no crashes after 4-5 long play sessions (1.5~2hr+)! (09/15/15) (See Note)
System specs:
Windows 10 Home 64bit (Latest updates)
Intel Core i5-4670K 3.4Ghz
16GB RAM
Gigabyte B85M-D3H Mobo
Triple Monitor setup (3x 1080p screens) across two video cards
Video 1: (PCIE) AMD Radeon HD 6850 and tried nVidia GTS 450 as well
Video 2: (CPU Onboard) Intel HD Graphics 4600
Realtek "High Definition Audio"
Broadcom Bluetooth /w Jabra Move headphones
Japanese language pack and Microsoft IME enabled
Last edited:
This is what hubby and I were going to do on our off time for the next few weeks. I'm having him host the world now, but constantly crashing makes it difficult to progress...
