Mobile Able to retrieve character from Cloud Save but not World

[nsoffe]

Can anyone help? My son changed phone and we have now been able to retrieve his character from Cloud Save by following a video we found online but the Worlds are not there. I can see the World on Google Drive but cannot access it on his Android phone. We tried the same method as with the Character ie create a new World then rename the old one as the new one but it didn't work.

 

[Unit One]

Can anyone help? My son changed phone and we have now been able to retrieve his character from Cloud Save by following a video we found online but the Worlds are not there. I can see the World on Google Drive but cannot access it on his Android phone. We tried the same method as with the Character ie create a new World then rename the old one as the new one but it didn't work.

Hi there @nsoffe, here are a few things to try...

In no particular order...

• Make sure that you are logged in to the same cloud id. It's something that is simple, but that can be overlooked easily. Just doublecheck. Since you’re able to get your cloud characters you’re probably already logged in to the correct cloud id though.
• Log out of google drive, then log back in.
• In the game, go to the screen that should have your cloud save slots, if they aren’t there, go back to the main menu, then go to the cloud screen again. Do this slowly, don’t move fast through the menus. And let it sit on the screen where it should show you your saves for awhile before going back to main menu. Sometimes going back and forth can pop them to come up. But go slowly.
• And if that doesn’t work, here’s one last thing to try...Please be careful with this option.
  1. Log into your Google Drive from a computer, and find the Terraria cloud save files.
  2. Select a file, right click and choose View More Options.
  3. And then Manage Versions.
  4. Hopefully it will pop up a list showing all the recent versions of that file.
  5. Remove the most recent version if it shows 0.0 kb (delete it or move it to your desktop).
  6. If the next most recent version also shows 0.0 kb, remove that as well.
  7. Restart your Terraria on your device, give it plenty of time to find the cloud saves.