1. For issues you find with the Console 1.3 release, please follow this link and give as much detail as possible. This is the speediest way to get info to Pipeworks and get a hotfix in the works.
    A FAQ with notes and workarounds can be found HERE. Please check this first to see if this helps your issue.

Important Console 1.3 Transition and Workaround FAQ

Discussion in 'Console - 505 Games/Pipeworks Studio' started by Loki, Dec 15, 2017.

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  1. Loki

    Loki Consigliere Staff Member Re-Logic Administrator

    Good morning everyone!

    With Console 1.3 finally out to the community, we noticed a good number of issues and areas of confusion that people were having. Some of this is just adjusting to the new way that things work and then there are definitely some nasty bugs/issues out there in spite of all the testing done beforehand. Rest assured that the team is investigating and attacking those issues as quickly as possible. Any workarounds here are not intended to substitute for real fixes - they are just here to help keep you in the game while those are in process. :)

    The good news is that there are some workarounds and the like for many of these, and this thread will serve as a one-stop-shop for those as they come in (rather than making people look through pages of threads or posting the same info over and over). So, check back here often for new information!


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    LEGACY SAVE CONVERSION CRASH/HANGUP
    If your game is crashing or hanging up during the legacy save conversion process, the team has discovered a workaround that is effective for the majority of players. Please make sure that you follow these steps precisely and do not skip anything.
    1. PS4 Settings -> Application Saved Data Management -> Saved Data in System Storage -> Upload the SYSTEM file (Select Terraria) to the cloud or USB drive (as a backup)
    2. Delete the SYSTEM file in the System Storage (keep the USB/Cloud Backup)
    3. Restart the game.
    Do let us know if this does or does not work for you as it helps inform the eventual fix.

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    SENDING YOUR SAVE FILES IS A TREMENDOUS HELP

    As we mentioned above a lot of the issues reported were not encountering by our testing. Sending us a copy of your saved data helps us reproduce these issues and can help us pinpoint the differences that may be causing these issues. If you’re encountering issues please use the instructions below to send us your save data.

    User Instructions:

    1. Insert a formatted USB stick into any open USB port on your console. For each console, follow these instructions, where ‘save data’ means your Terraria saves:

    2. Once your save data is copied to the USB drive, insert the drive into your PC. Take the ‘PS4’ folder and compress it using your favorite file compression program.


    3. Go tohttps://uploadfiles.io/Upload your file (we encourage using a .zip file) Once it has successfully uploaded click “Share By Email” Enter [email protected] as the “TO” address.


    4. One last thing before you hit “Send”. Please include your email address in the note field as well as an overview of the issue you’re encountering. This will allow us to tie it to specific bugs that are being reported through our bug support form. Please be as specific as you can, and also include your PSN name so we can match it up with any bugs that have been reported in other channels. We may reach out to you for additional details.


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    "BLACK BARS" ON TOP AND BOTTOM OF SCREEN

    You can fix this in the PS4 Settings Menu:
    • PS4 Settings (OS) ---> Sound & Screen ---> Display Area Settings
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    CANNOT MAP ITEMS TO D-PAD

    This is actually off in the default controller scheme. However, you can toggle this back on by going to the following:
    • Menu ---> Controls ---> Quick Navigation
    • To assign items to the D-Pad once this is done, select the item in game, and press the D-Pad button you want to use as a shortcut for that item
    • Images in the spoiler below show this process
    1.jpg 2.jpg 3.jpg


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    HOW DO I ZOOM WITH NO TOUCHPAD ZOOMING?

    In the current build, Zoom is accessible by going to Options and then use R2 and L2 to zoom in/out to your preference.


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    I SPAWNED AND MY CHARACTER IS FROZEN AND MADE OF STONE

    This is certainly one of the more crazy bugs we have ever seen - however, there is a way to save your character from their stony fate:
    • To fix this, your character needs to be killed in game. Once you respawn, save & exit, this should clear up this bug for good on that character.
    • How you do this is up to you, though for those players that spawned into a giant home base where spawns are rare and you have tons of NPCs to protect you, that may be difficult.
    • If this is your situation, we suggest making a new world, taking that character into that new world, removing all of your armor, and letting the slime horde (or zombies at night) kill you off.
    • Again, after you die and respawn, things should be cleared up for that character.
    Alternatively, we have heard from players that this effect wears off in 5-10 minutes if you would rather just wait it out.

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    HOW DO I CANCEL A BUFF/PET/ETC.?

    Folks have had trouble sorting this out - so here is how to do it!

    • Open your inventory
    • Press R1 to cycle to the armor/ accessories section
    • Click x on the grappling hook icon 'Equipment'
    • At the bottom of this menu should be buff icons, highlight the one you want to cancel and click x to get rid of it.
    Step-by-step images of this are in the spoiler below:

    Buff Cancel 1.jpg
    Buff Cancel 2.jpg
    Buff Cancel 3.jpg

     
    Last edited: Dec 18, 2017
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