How to solve "The cloud file provider is not running" errors

Kazzymodus

Quality Assurance
Staff member
Re-Logic
Recently, there has been an influx of posts about a specific crash that occurs whenever you press Single Player, or any of the Multiplayer options. This crash causes a window to appear with the following error:

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In the majority of cases, this crash is caused by OneDrive syncing the Terraria saves folder. To solve this issue, you must disable this syncing. Here is how:

  1. Find the OneDrive Icon in your task bar and right-click it.
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  2. A window will pop up. Click the gear in the top right corner, then click Settings.
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  3. A new window will pop up. On the Account tab, press the Choose folders button.
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  4. Yet another window will pop up. In the file tree, find Documents/My Games/Terraria and uncheck it.
    1718931865077.png
  5. Wait a moment to allow OneDrive to sync its changes, then start Terraria. The game should work as expected now!


If you have any questions, or if the above steps don't work for you, please leave a reply in this thread!
 
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