Android cloud issue

[Rhajat]

I had an issue with the cloud I had 3 three chars bgs, kaks and eperna kaks was the oldest then was eperna then bgs kak then mysteriously disappeared but I never noticed until eperna dissapered today and I'm afraid that bgs will go next I also had another cloud issue a couple months ago where all 3 of my chars dissapered from the cloud is there anything I can do to get my chars back or prevent this from happening again ?

 

[Unit One]

There's been quite a few people having issues with cloud saves. I'm not 100% sure, but I don't think there's a way to get them back.

Hopefully sometime soon there will be news of mobile updates and hopefully the updates will fix a lot of the issues.