I really don't think it's worth your time asking people to stop spamming the questions. The people here upset in this situation seem to feel they are owed something and they can demand to be given it. It's like they think they preordered patch 1.3 and want to know where their product is. You can't reach them, you'll just trigger more responses.
I don't think i've really seen anyone spamming the question. I, for example, made one statement on august 25th, and have been having to defend that and every other statement i've made for the last three weeks. I've posted right around 25 comments, and of those only 3 or 4 were me initiating a conversation, the rest were responses to others telling me i have no right to ask for more information in a thread created to provide information, or feel frustrated about not recieving any information on something i paid for. Even this comment here is antagonistic towards those who view this in a negative light. So yes, you triggered another response. How can you not expect that when you tell someone they have no rights to something they paid for.