Official Terrarian Community Feedback Portal

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Matsu said:
Ahh, chalk that up to a misunderstanding on my part. If it makes it any better, there is no option to turn off interaction as a whole. The closest is making it so only people you follow can post and following nobody, which given the very social atmosphere of the this forum, would be pretty rare.

And moderators can always just post on them anyway. :dryadtongue:
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Well then, make me a mod. :guidesmile:

Or force Nike to finally give me the chocolate and/or electric guitar he owes me.
 
Kazzymodus said:
Well then, make me a mod. :guidesmile:

Or force Nike to finally give me the chocolate and/or electric guitar he owes me.
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It's their choice if they don't want people to post on their profile, if they're violating a rule, just PM staff :guidesmile:
 
Its come to our attention after numerous inquiries that there is some general confusion about the difference between (or the existence of a difference between) an account ban (temporary or otherwise) and an account suspension. I believe part of this miscommunication stems from the Forum Rules page, the word choice for which did not accurately describe our current use of these terms (it listed temporary bans as suspensions, suspension as as time-outs, etc). I have edited the Rules page to reflect our current definitions more clearly. However, I would also like to clarify the difference here, due to frequent misunderstandings which have often led to unnecessary confusion and conflict due to lack of clarity on severity.

- An account suspension, as we refer to it and as marked on profiles in the warning tab, is a temporary account restriction which prohibits forum members from posting, but does not remove their access to the site. Its default duration is 24 hours, but this can be edited as needed; it can be extended, shortened, or ceased immediately at any time. An account suspension is not necessarily a punitive action; it can often be used as an emergency or short term tool to stop a member from posting or escalating an issue, after which we can sort out the details with them via PM. On a few occasions, I've used it to quarantine suspected spam-bots while I investigate further. Account suspensions do not automatically include warning points, and many suspensions end without giving warning points. However, we will often suspend users after more serious or repeated infractions to discuss the issue with their full attention, in addition to giving them warning points. In the purest sense, it is a tool to with the intention to prevent posting/focus attention on our PM in the short term, and can often be ended as soon as communications are ended. As a matter of fact, they rarely expire naturally; unless used as an initial measure before implementing a temporary/permanent ban, we normally manually end them as soon as the relevant discussion has happened.

- An account ban, temporary or permanent, is a full cessation of account privileges for the duration. The user cannot post, cannot access the site normally, and cannot communicate with us via PM. Unlike a suspension, this is a punitive action, and is usually given automatically by the system due to reaching certain warning point increments. As listed on the Rules page, these are given at:
  • 5 warning points - 1 Week Temporary ban
  • 10 warning points - 2 Week Temporary ban
  • 15 warning points - 1 Month Temporary Ban
  • 20 warning points - Permanent Ban
There are, on occasion, extraordinary circumstances which lead to giving a different ban duration, but thus far, these have been very rare.

Overall, the primary confusion in the past has been that upon being given an account suspension (which need not be a punishment, and can happen for a scenario that does not warrant warning points), forum members have reacted with significant distress and frustration at us for the perceived banning. As mentioned, a suspension is not, by definition, a ban or even a punishment, and can be ended as soon as things have been resolved peaceably. so we hope that this clarification will help in the future. Additionally; when a account suspension is listed on a forum member's warning's page, this should not be confused with, or taken as the evidence of or duration of a ban. We often use a 24 hour suspension to discuss things with a member before implementing a temporary ban; this does not mean that the ban is of a 24 hour duration (see above for the set warning point/duration thresholds).

If there are any further questions, feel free to ask them, and I hope this helps clarify things for the future!
 
Immortan Hie said:
Did you fix that bug where the website won't let you log out if you are banned? Telling people to log out is not a fix.
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This is not a bug, nor is it a feature we can configure to work differently, as has been explained to you before.

When an Xenforo forum account - ANY XF forum - is banned, the login credentials for that account are immediately revoked. This is done as a security measure. If you do not log out as advised, and continue to try to access the forum as a member, we are not responsible for whatever difficulties you find yourself in. People who get themselves banned from here are no longer our concern once that occurs.

Now, if you have complaints about how Xenforo is designed to work, then perhaps you should take it up with them.

http://xenforo.com/
 
I don't recall anyone giving me a straight answer and you probably gave me the whole "If you get banned, :red: you" speech which is probably why I don't remember.
 
We've added a process for people to get old, expired warnings removed from their profile, if they request it. The process is outlined in detail here.

We had a very similar process on TO that was rarely used; we hope that people will find it more useful here. This process is new to us (staff) as well, so if you are among the first to request a warning removal, please bear with us if we run into a few kinks.

The linked thread also expands on the process for appealing a warning/ban. We have not changed that process, but there were some details and nuances that seemed not to be clear to some people as previously written in the rules. We hope this helps clarify how the process should be working.
 
Regarding that, there appears to be something wrong with the posting privileges (I can't start a thread).
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Probably because this was only tested with moderators (@The Guide, where art thou?).

Also, very apt to use the Corruption theme. :guidesmile:
 
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Tunnel King said:
We had a very similar process on TO that was rarely used;
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Immortan Hie said:
>new

Didn't we have this sort of thing in TO? :guideconfused:
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Yes, I said in my post that we did have it on TO. There are only two of us on the active staff (Kelp and myself) who were also mods on TO, so it's new to the rest of the staff.

Kazzymodus said:
Regarding that, there appears to be something wrong with the posting privileges (I can't start a thread).
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Sorry about that, I believe I've corrected the permissions now.
 
Dunno if this has been mentioned before, but when a thread is locked it says "Thread was lock by:". It should say 'locked' :red:
 
Meowmaritus said:
Dunno if this has been mentioned before, but when a thread is locked it says "Thread was lock by:". It should say 'locked' :red:
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That message is part of a plug-in we obtained, and the string is imbedded in that plug-in. There isn't a way to set that message as an option, nor is there a way to change the color of the text easily. We are aware of these issues. :guidesmile:
 
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