• For issues you find with the Switch and Console releases, please follow this link and give as much detail as possible. This is the speediest way to get info to Pipeworks and get a hotfix in the works.
  • For issues you find with the Mobile 1.3 update, please follow this link and give as much detail as possible. This is the speediest way to get info to DR Studios to look at your issue. Also, some troubleshooting hints here.

Status Update on Additional PS4 Hotfixes & Xbox One Release

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ClearConscious

Community Manager
Staff member
Pipeworks Studio
1/12/18 Status Update

Happy Friday Terrarians!

The team is continuing to investigate and resolve bugs since our last post on January 5th.

We’ve got some great news when it comes to the crashes that the community has been reporting. We believe we’ve isolated and fixed several issues that were originally thought to be related to the crash on death or with the Stardust Dragon. It turns out that these bugs were related to segmented bosses or NPCs, which affected both Pre & Post 1.3 content. These issues were more prevalent in certain legacy worlds so we want to thank those that sent in their saves as it was tremendously valuable to the team.

We want to continue to ask players to send us a copy of their save data as it’s a great tool for helping us verify fixes. You can find instructions on how to do by clicking this link here: https://forums.terraria.org/index.php?threads/send-us-a-copy-of-your-save-data.64463/

We also want to point out that we do receive the PS4 software error reports that pop-up for players after the game crashes. If this prompts for you after a crash please put as much detailed information as you can about the crash. These details can be extremely useful for helping our QA team narrow down some of the more elusive crashes.

We have a lead on the crash bug that is preventing us from resubmitting and we’ll let you know as soon as we have a fix in place and the update has been sent off to certification. In the meantime we thought we would share the news on the other fixes that would be making it in.

Thanks again,

The Terraria Team @ Pipeworks Studio


Additional PS4 Hotfixes (1/5/18)

Greetings Terrarians!

We wanted to take a moment to share our plans going forward for PS4 & Xbox One.


The following bugs below have been addressed and will be released in our next update for PS4. At the moment we’re working on another crash bug before submitting this new update for certification. We’ll let you know as soon as we have an ETA, however it shouldn’t be long.

Bug Fixes Planned For Next Update:

  • Fixed another instance of split-screen becoming distorted during Blood Moon Events.
  • Fixed a crash that would occur when a user approached the dungeon on their main world.
  • Fixed a bug where launching the game and activating build mode would delete highlighted items.
  • Fixed a bug where hotbar items would be deleted when activating build mode in split-screen.
  • Fixed a bug where using the last item of a stack in build mode, would consume a unit of a stack highlighted on the hotbar.
  • Fixed a bug where players that are not the host would get kicked out of a multiplayer game after prolonged gameplay sessions.
  • Fixed a rogue camera bug in split-screen that caused the primary player’s camera to go straight to outer space.
  • Fixed a bug where legacy worlds would not be carried over if player’s had Tombstones, signs, or chests with names that included special characters.
  • Fixed a user interface bug where the first bubble of the air meter never diminished.
  • Fixed a user interface bug where the Default player’s name chat icon would remain on-screen during gameplay.
  • Fixed a bug where world changes would not save when auto save was triggered.
  • Fixed other instances of player’s spawning with the Stoned debuff.
  • Fixed a crash that could occur when 6 or more players were in a multiplayer session.
  • Fixed a critical path bug that was preventing worlds from being blessed with any new metal.

Now let’s cover some of the other bugs that have been reported by the community. We’re still investigating the following:
  • Multiplayer world overwrite bug
  • Other crashes that occur on death, lunar events, etc
  • Events not spawning
  • General performance
  • Projectiles Vanishing
A workaround is avoiding dyes until the following patch where it should be fixed

If you are encountering a lot of crashes or instability please send us a copy of your entire save data for Terraria. You can find instructions on how to do by clicking this link here: https://forums.terraria.org/index.php?threads/send-us-a-copy-of-your-save-data.64463/

Xbox One Status Update

Understandably we’ve been getting a lot of questions about the Xbox One version.

We’re in the process of resolving the same crash bug mentioned above and once that is resolved we will be resubmitting the Xbox One update for certification. We understand the frustration, but given that this will include all of the fixes we’ve outlined thus far we think Xbox players will be getting a smoother experience at launch.

We’ve made every effort to get the update out sooner to Xbox players, but the holidays and some factors outside of our control put a wrench into those plans.

As soon as we have submitted both updates to certification we’ll let you know.

I want to thank everyone in the community whether their feedback was positive or negative as it has been helpful for prioritizing the most important aspects of this update. We’re listening, and appreciate the feedback.
 
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Unbelievable. How do you have the same bug with xbox again, and it hasnt even been certified yet? You have to re-submit it?! And you dont even have a date for when its going to be submitted? :red: this, im officially concerned about anything i see you're guys team attached to. What a joke. You seriously screwed xbox players, and not stop saying this :red: was out of you're control, anything to not take the blame. You guys submitted us late, you submitted us days before microsoft went on holiday, and then you chose to hold it for re-submission after seeing the issues with ps4 that not everyone is having. I have zero faith in anything you guys have to say from now on. ZERO
 

ClearConscious

Community Manager
Staff member
Pipeworks Studio
Unbelievable. How do you have the same bug with xbox again, and it hasnt even been certified yet? You have to re-submit it?! And you dont even have a date for when its going to be submitted? :red: this, im officially concerned about anything i see you're guys team attached to. What a joke. You seriously screwed xbox players, and not stop saying this :red: was out of you're control, anything to not take the blame. You guys submitted us late, you submitted us days before microsoft went on holiday, and then you chose to hold it for re-submission after seeing the issues with ps4 that not everyone is having. I have zero faith in anything you guys have to say from now on. ZERO
Let's tone down the flaming. I totally understand the frustration from Xbox players, but frankly releasing it as is without any of the hotfixes would just be a repeat of what we've already seen on the PS4 side. We don't want that, and I'm sure other people in the community don't want that if we can avoid it.
 

Natsufire

Terrarian
Unbelievable. How do you have the same bug with xbox again, and it hasnt even been certified yet? You have to re-submit it?! And you dont even have a date for when its going to be submitted? :red: this, im officially concerned about anything i see you're guys team attached to. What a joke. You seriously screwed xbox players, and not stop saying this :red: was out of you're control, anything to not take the blame. You guys submitted us late, you submitted us days before microsoft went on holiday, and then you chose to hold it for re-submission after seeing the issues with ps4 that not everyone is having. I have zero faith in anything you guys have to say from now on. ZERO
Dude, they LITERALLY just :red:ing told you they wanted to hold it back BECAUSE they were fixing the bugs from ps4 TO GIVE XBOX PLAYERS A BETTER START. THEY ACTUALLY GIVE A :red: ABOUT THE UPDATE, UNLIKE YOU.
Sorry for that it's just really annoying when people don't actually thank Pipeworks for the :red: ton of work they've done. I should calm down.
 
Let's tone down the flaming. I totally understand the frustration from Xbox players, but frankly releasing it as is without any of the hotfixes would just be a repeat of what we've already seen on the PS4 side. We don't want that, and I'm sure other people in the community don't want that if we can avoid it.
Isnt that what parental filters are for?You obviously dont care about the community, atleast not the xbox part of it. You seriously want to say this is what we want? We wanted a fair release. You were the one talking about "parity" how is this even remotely close to being equal? You screwed xbox. Of course i dont want my game falling apart, but if they were released at the same time like it should've been. We would all have the same problems, and no where near as frustrated because all we'd have to do is wait on this new patch.
 

The Solar God

Plantera
Amazing how far we’ve come and Xbox players will still not have the update while PS4 players will have it, makes me question if we will ever get this update. Every time we come close to this update something happens and it gets delayed even further. How the hell fid we go from Q2 to Q3 to Q4 to Q1 the next year. How is this possible. We waited so long and we got a buggy release that makes people want to wait even longer to the point where I’ve waited too long to wait for any more bugs to be fixed. Come on, all I asked for was one update since it came out and I promised to get off your cases after that. Why does it have to be that update, the one I’ve wanted the most. Honestly I don’t even know if I should even wait for this anymore.
 

ahamling27

Official Terrarian
Unbelievable. How do you have the same bug with xbox again, and it hasnt even been certified yet? You have to re-submit it?! And you dont even have a date for when its going to be submitted? :red: this, im officially concerned about anything i see you're guys team attached to. What a joke. You seriously screwed xbox players, and not stop saying this :red: was out of you're control, anything to not take the blame. You guys submitted us late, you submitted us days before microsoft went on holiday, and then you chose to hold it for re-submission after seeing the issues with ps4 that not everyone is having. I have zero faith in anything you guys have to say from now on. ZERO
Really? That's your attitude about this? Do you remember when Terraria wasn't being actively updated for console and 1.3 wasn't even going to happen? Now that it's finally happening you are complaining that they're delaying the release so game-breaking bugs don't sour the experience? You sound so whiny. Terraria doesn't owe you anything.

Personally, I haven't had many problems with the PS4 version, but it does crash at least once a session. If Xbox folks can get a release with next to 0 crashes, that's worth a few extra weeks of development to me. Keep up the great work Pipeworks! Thanks for these updates!

You obviously dont care about the community, atleast not the xbox part of it.
Not even sure how you can say that and have anyone take you seriously. Just stop. Stop crying. It's not helping anyone. When it releases it'll release for Xbox. Seriously take a chill pill. Please.
 
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